Shipping policy

Shipping Policy

1. Shipping Rates and Delivery Times

We are pleased to offer free worldwide shipping on all products available on our website. The time it takes to receive your order may vary depending on your location, the product's availability, and the shipping method you select during checkout.

2. Order Processing

We aim to process orders as quickly as possible. Orders are typically processed within 5 business days after you place your order.

3. Shipping Methods

We offer various shipping methods, including standard and expedited options. The available methods may vary based on your location.

4. Tracking Your Order

You will receive a tracking number via email once your order has been shipped. This tracking number allows you to monitor the delivery status of your order.

5. Shipping Destinations

We offer shipping worldwide. No matter where you are, we will do our best to ensure your order reaches you promptly and safely.

6. Return Shipping Costs

If you wish to return a product, please be aware that the cost of return shipping will be at your expense. For more information about returns, please refer to our  Return Policy page.

7. Lost or Damaged Items

In the event that your order is lost during shipment or arrives damaged, please contact our Customer Support team within seven business days of receiving your order. We will work to resolve the issue as quickly as possible.

8. Contact Us

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at contact@artbyhercules.com